XWEB: OWA Current Password Is About to Expire in 0 Days Message After Installing Service Pack 3

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This article was previously published under Q238444

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SYMPTOMS

If you use the Outlook Web Access (OWA) client to access your mailbox, you may receive the following error message:

Your current password is about to expire in 0 days.

This problem occurs after you upgrade Microsoft Exchange Server version 5.5 to Service Pack 3.

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CAUSE

This problem occurs if a user is logged on to OWA from a client computer when you upgrade the Exchange Server computer to Service Pack 3.

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Reset the password in User Manager for any users experiencing this problem. This problem only occurs for users who were logged on at the time the Service Pack 3 upgrade was applied to the Exchange Server computer.

You can also edit the Constant.inc file, located in the Exchsrvr\WebData\language folder. In the line that reads "fEnablePasswordMenu = true," change "true" to "false" to disable the error message.

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MORE INFORMATION

For additional information about this error message, please click the article number below to view the article in the Microsoft Knowledge Base:

236909 (http://support.microsoft.com/kb/236909/EN-US/ ) XWEB: Current Password is About to Expire in 0 Days Message Using OWA

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APPLIES TO

Microsoft Outlook Web Access 5.5 SP 1
Microsoft Exchange Server 5.5 Service Pack 2
Microsoft Exchange Server 5.5 Service Pack 3
Microsoft Exchange Server 5.5 Standard Edition

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kbprb KB238444

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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