Active Caching Stops Working After 10 Name Resolution Errors

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q238580

Expand all | Collapse all

SYMPTOMS

After your Proxy Server version 2.0 computer receives active cache requests, active caching may stop.

Back to the top

This problem can occur if your Proxy Server version 2.0 computer encounters name resolution errors. Proxy Server version 2.0 maintains a count of active cache requests currently outstanding, and only permits 10 at any time. However, the name resolution error path does not decrement the count, and after receiving 10 errors, active caching stops.

Back to the top

RESOLUTION

To resolve this problem, obtain and install Microsoft Proxy Server 2.0 Service Pack 1. For information about how to do so, please click the article number below to view the article in the Microsoft Knowledge Base:

238375 (http://support.microsoft.com/kb/238375/EN-US/ ) Proxy Server 2.0 Service Pack 1: List of Fixes

To work around this problem, restart your server.

Back to the top

STATUS

Microsoft has confirmed this to be a problem in Proxy Server version 2.0.

Back to the top

MORE INFORMATION

For related information, visit the following Microsoft Proxy Web site:

http://www.microsoft.com/isaserver/evaluation/previousversions/default.mspx (http://www.microsoft.com/isaserver/evaluation/previousversions/default.mspx)

Back to the top

APPLIES TO

Microsoft Proxy Server 2.0 Standard Edition

Back to the top

kbenv kbfix kbprb kbui KB238580

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top