Error when you run the Windows Azure Active Directory Sync tool: "Your version of the Windows Azure Active Directory Sync Configuration Wizard is outdated"

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Article ID: 2386445 - View products that this article applies to.
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PROBLEM

You receive the following error message when you run the Windows Azure Active Directory Sync tool:
Your version of the Windows Azure Active Directory Sync Configuration Wizard is outdated. Contact Support.

CAUSE

This issue occurs if the version of the Directory Sync tool that's installed on the computer is outdated and has to be updated.

SOLUTION

To resolve this issue, follow these steps:
  1. Uninstall the Directory Sync tool.
  2. Download and install the latest version of the Directory Sync tool. To do this, go to Install or upgrade the Directory Sync tool.

MORE INFORMATION

Still need help? Go to the Office 365 Community website or the Windows Azure Active Directory Forums website.

Properties

Article ID: 2386445 - Last Review: October 31, 2013 - Revision: 23.0
Applies to
  • Windows Azure
  • Microsoft Office 365
  • Microsoft Office 365 for enterprises (pre-upgrade)
  • Microsoft Office 365 for education  (pre-upgrade)
  • CRM Online via Office 365 E Plans
  • Windows Azure Recovery Services
Keywords: 
o365 o365a o365e o365m o365022013 after upgrade o365062011 pre-upgrade KB2386445

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