Article ID: 2386684 - View products that this article applies to.
A user shares the user's desktop or an application with other participants through Lync Online. However, the participants in the conversation can't connect to the desktop sharing session. The user receives the following error message in Lync 2010 or Lync 2013:
A message that resembles the following entry is recorded in the Lync UCCP logs:
Cannot start Desktop/Application Sharing due to network issues.
To resolve this issue, follow these steps:
This issue usually occurs because one or more of the following conditions are true:
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Article ID: 2386684 - Last Review: August 12, 2014 - Revision: 42.0