Access Violation in Web Proxy with More Than 1 GB of RAM

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This article was previously published under Q238803

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SYMPTOMS

When you run Microsoft Proxy Server 2.0 on a computer that has more than 1 gigabyte (GB) of Random Access Memory (RAM), you may receive an access violation error message or an error message from Dr. Watson.

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CAUSE

This issue can occur because the Web Proxy service allocates virtual memory based on the amount of physical memory in the computer. When you have more than 1 GB of physical RAM, the Web Proxy service allocates too much virtual RAM.

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RESOLUTION

To resolve this issue, obtain and install Microsoft Proxy Server 2.0 Service Pack 1.

For additional information about Microsoft Proxy Server 2.0 Service Pack 1, please click the article number below to view the article in the Microsoft Knowledge Base:

238375 (http://support.microsoft.com/kb/238375/EN-US/ ) Proxy Server 2.0 Service Pack 1: List of Fixes

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STATUS

Microsoft has confirmed that this is a problem in Proxy Server version 2.0.

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MORE INFORMATION

For additional information, visit the Microsoft Proxy Web site:

http://www.microsoft.com/isaserver/evaluation/previousversions/default.mspx (http://www.microsoft.com/isaserver/evaluation/previousversions/default.mspx)

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APPLIES TO

Microsoft Proxy Server 2.0 Standard Edition

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kbbug kberrmsg kbpending KB238803

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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