Article ID: 2388057 - Last Review: December 14, 2010 - Revision: 1.0

The Exchange Transport service crashes on Exchange Server 2007 servers in a mixed Exchange Server 2007 and Exchange Server 2010 environment

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You install Microsoft Exchange Server 2010 Service Pack (SP1) on an Exchange Server 2010 Unified Messaging (UM) server in a mixed Exchange Server 2007 and Exchange Server 2010 environment.
  • The Exchange Server 2007 servers are installed on Windows Server 2003-based computers.
  • You install the English (India) (en-IN) UM language pack on the Exchange Server 2010 UM server.
In this scenario, the Microsoft Exchange Transport service (MSExchangeTransport.exe) crashes on the Exchange Server 2007 servers. Additionally, the following events are logged in the Application log:

Event ID     : 4999
Source       : MSExchange Common
Type         : Error
Description:
Watson report about to be sent to dw20.exe for process id: <Process ID>, with parameters: E12, <Build Type>, <Version Number>,
edgetransport, unknown, M.E.D.UMLanguage.ctor, System.ArgumentException, 11e1, unknown.  ErrorReportingEnabled: True


Event ID     : 5001
Source       : Microsoft Exchange Server
Type         : Information
Description:
Bucket 1274169679, bucket table 5, EventType e12, P1 <Build Type>, P2 <version Number>, P3 m.e.edgesyncsvc, P4 unknown, P5 m.e.d.umlanguage.ctor, P6 system.argumentexception, P7 11e1, P8 unknown, P9 NIL, P10 NIL.


If you run the Get-ExchangeServer command to obtain the attributes of the Exchange Server 2007 servers, you receive the following error message: 

Culture ID 16393 (0x4009) is not a supported culture

Back to the top

CAUSE

This issue occurs because Windows Server 2003 does not support the en-IN culture ID.
Back to the top

RESOLUTION

To resolve this issue, install the following update rollup:
2407025  (http://support.microsoft.com/kb/2407025/ ) Description of Update Rollup 2 for Exchange Server 2007 Service Pack 3
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top

MORE INFORMATION

For more information about the Get-ExchangeServer command, visit the following Microsoft website:
General information about the Get-ExchangeServer command (http://technet.microsoft.com/en-us/library/bb123873.aspx)
For more information about Exchange Server 2010 UM language packs, visit the following Microsoft website:
General information about Exchange Server 2010 UM language packs (http://technet.microsoft.com/en-us/library/bb124728.aspx)

Back to the top
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
Back to the top
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup KB2388057
Back to the top