Article ID: 238892 - Last Review: January 25, 2007 - Revision: 2.2 OLEXP: Unable to Import Netscape 4.6x Address Book in Outlook ExpressThis article was previously published under Q238892 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824
(http://support.microsoft.com/kb/257824/EN-US/
)
OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When you try to import a Netscape version 4.6x address book into Outlook Express, you may be unsuccessful, and you may receive the following error message:
The address book could not be automatically detected. Would you like
to manually select the address book file?
CAUSE
This issue can occur because the file format of the Netscape Address Book has changed from .nab to .na2, and Outlook Express does not recognize this file format.
RESOLUTION
To import a Netscape version 4.6x Address Book into Outlook Express:
MORE INFORMATIONThe third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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