Article ID: 2390518 - Last Review: December 9, 2011 - Revision: 23.0

Office Professional Plus messages appear before you start an Office application

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

Office Professional Plus messages appear before you start an Office application.
Back to the top

CAUSE

This behavior occurs by design. You may receive these messages when Office Professional Plus is installed on the local computer and has not been activated. 
Back to the top

WORKAROUND

To work around this behavior, you can activate Office Professional Plus or remove Office Professional Plus.

To activate Office Professional Plus, follow these steps: 

  1. Click Start, in the search field, type cmd, and then press ENTER.
  2. At the command prompt, type the following command, and then press ENTER: 

    C :\Program Files\Common Files\Microsoft Shared\OFFICE14\OSAUI.exe /F
  3. When you are prompted, enter the user ID to activate Office Professional Plus.
To remove Office Professional Plus, follow these steps:
  1. Click Start, type appwiz.cpl in the Search box, and then press ENTER.
  2. Click to select Office Professional Plus from the list of installed products, and then click Uninstall or Change from the task bar.



Back to the top
APPLIES TO
  • Microsoft Office 365 for enterprises
  • Microsoft Office 365 for small businesses
Back to the top
Keywords: 
vkbportal231 bposs o365 vkbportal237 vkbportal230 KB2390518
Back to the top