ACC97: Error Creating or Running a Query When Criteria Is All Question Marks

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View products that this article applies to.

This article was previously published under Q239106

Novice: Requires knowledge of the user interface on single-user computers.

SYMPTOMS

When you try to create or run a query, you may receive one or more of the following error messages.

In Microsoft Windows 95 or 98, you may receive an error similar to the following:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:

MSACCESS caused an invalid page fault in MSJET35.DLL at 015f:040371dd.

NOTE: The actual memory address may vary.

After you close the first error message, you may see an error similar to:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:

MSACCESS caused an invalid page fault in SSSCC.DLL at 015f:60567702.

NOTE: The actual memory address may vary.

In Microsoft Windows NT, you may receive an error similar to the following:

An application error has occurred and an application error log is being generated.

MSACCESS.exe
Exception: access violation (0xc0000005), Address: 0x040371dd

NOTE: The actual memory address may vary.

In Microsoft Windows 2000, you may receive an error similar to the following:

MSACCESS.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created.

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CAUSE

You created a query in which the only character in the Criteria row is one or more question marks (?).

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Install the Microsoft Jet 3.5 SP3 update. For additional information about how to obtain the Microsoft Jet 3.5 SP3 update, please click the article number below to view the article in the Microsoft Knowledge Base:

172733 (http://support.microsoft.com/kb/172733/EN-US/ ) ACC97: Updated Version of Microsoft Jet 3.5 Available for Download

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

Steps to Reproduce Problem

Open the sample database Northwind.mdb.

Create the following query based on the Customers table:

   Query: qryQuestion
   ------------------
   Type: Select Query

   Field: CustomerID
   Table: Customers
   Criteria: ???

On the Query menu, click Run. Note that you receive one of the errors mentioned in the "Symptoms" section.

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APPLIES TO

Microsoft Access 97 Standard Edition

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kbbug kberrmsg kbpending KB239106

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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