Article ID: 2396587 - View products that this article applies to.
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SYMPTOMS

You install Windows Internet Explorer 9 on a computer that is running Windows Vista. However, Internet Explorer 9 is replaced with Windows Internet Explorer 8 if you upgrade the computer to Windows 7. 

CAUSE

When you upgrade from Windows Vista to Windows 7, the upgrade process does not check the current version of Internet Explorer. Windows then installs Internet Explorer 8 from the Windows 7 installation source.

RESOLUTION

To resolve this issue, install Internet Explorer 9 after you upgrade to Windows 7. To download Internet Explorer 9, visit the following Microsoft website:
www.microsoft.com/ie9



Properties

Article ID: 2396587 - Last Review: August 19, 2011 - Revision: 5.1
APPLIES TO
  • Windows Internet Explorer 9
Keywords: 
KB2396587

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