Article ID: 2397266 - Last Review: December 6, 2010 - Revision: 6.0 After upgrade to Exchange Server 2010 Service Pack 1, the Exchange Management Shell is missing
SYMPTOMSAfter upgrading an Exchange Server 2010 computer to Exchange Server 2010 Service Pack 1, the Exchange Management Shell is missing from program options. Additionally, the .ps1 script files associated with the Exchange Management Shell may also be missing. CAUSEThis problem can occur if there is a missing value in the Registry when Setup is run for the AdminToolsRole. The missing registry value is below: Path: HKEY_LOCAL_MACHINE\Software\Microsoft\ExchangeServer\v14\Admin Tools Value: ConfiguredVersion STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Microsoft regularly releases software updates to address specific problems. If Microsoft releases a software update to resolve this problem, this article will be updated with additional information. WORKAROUNDTo resolve this issue, use the following steps:
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
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