Works Suite: Works Prompts You to Insert Microsoft Word 2000 Compact Disc

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This article was previously published under Q240008

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SYMPTOMS

When you attempt to select a different Office Assistant in Microsoft Word 2000, you may receive the following error message:

Insert the 'Microsoft Word 2000' disk and click OK.

When you click OK, you receive the following error message:

Error 1706. No valid source could be found for product Microsoft Word 2000. The Windows installer cannot continue.

The Microsoft Works Suite 2000 package does not contain a Word 2000 CD-ROM.

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CAUSE

This behavior can occur because the Office Assistant gallery is not installed on your hard disk if you install Word 2000 when you install Works Suite.

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RESOLUTION

To resolve this issue, insert the Microsoft Works Suite Disc 1 CD-ROM, and then click OK.

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The contents of each CD-ROM in the Works Suite package are listed immediately below the disc number on each disc label, as well as below the cut-out in which each disc is stored in the Works Suite CD-ROM folder.

NOTE: If you have performed a complete installation of Word 2000 from the Microsoft Office 2000 CD-ROM set, the Office Assistant gallery is installed on your hard disk, and this issue does not occur.

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