FIX: An embedded image of a report is incorrectly displayed as a red cross in SQL Server 2008 Reporting Services and in SQL Server 2008 R2 Reporting Services

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Article ID: 2401548 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release.
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SYMPTOMS

Consider the following scenario:
  • You create a report that contains an embedded image in Microsoft SQL Server 2008 Reporting Services (SSRS 2008) and Microsoft SQL Server 2008 R2 Reporting Services (SSRS 2008 R2).
  • D{17944DF6-4CA9-4C98-98D7-03952B59E82C.
  • You deploy the report to the Report Server service.
  • You try to view the report through a Plumtree portal.
In this scenario, the image is incorrectly displayed as a red cross in the report.

Note This issue does not occur if the report server is running Microsoft SQL Server 2005 Reporting Services (SSRS 2005).

CAUSE

This issue occurs because SSRS 2008 and SSRS 2008 R2 does not set the Content–Type field for the embedded image in the report.

For example, the Content–Type field is incorrectly not set to Content-Type: image/jpeg when you embed a JPEG image in a report.

Note A Plumtree portal relies on the content type to display the images. If the content type is not present, the image is displayed as a red cross. However, the report is displayed correctly when you view the report outside the Plumtree portal.

RESOLUTION

Cumulative update information

SQL Server 2008 Service Pack 2

The fix for this issue was first released in Cumulative Update 3 for SQL Server 2008 Service Pack 2. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2498535 Cumulative update package 3 for SQL Server 2008 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2402659 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 2 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 2 hotfix to an installation of SQL Server 2008 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2008 R2

The fix for this issue was first released in Cumulative Update 6. For more information about how to obtain this cumulative update package for SQL Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
2489376 Cumulative Update package 6 for SQL Server 2008 R2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
981356 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 was released

SQL Server 2008 Service Pack 1

The fix for this issue was first released in Cumulative Update 12 for SQL Server 2008 Service Pack 1. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2467236 Cumulative update package 12 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 1 hotfix to an installation of SQL Server 2008 Service Pack 1. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.
The fix for this issue was first released in Cumulative Update 11 for SQL Server 2008 Service Pack 1.

For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2413738 Cumulative update package 11 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 1 hotfix to an installation of SQL Server 2008 Service Pack 1. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about how to add embedded images to a report, visit the following Microsoft Developer Network (MSDN) website:
How to add embedded images to a report

For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2401548 - Last Review: March 21, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft SQL Server 2008 Reporting Services
  • Microsoft SQL Server 2008 R2 Reporting Services
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix KB2401548

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