Article ID: 2403006 - View products that this article applies to.
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SYMPTOMS

A Web Services for Devices (WSD) device may show the incorrect icon when viewed in Devices and Printers. For example, a WSD printer may show up with a Server icon and appear under Devices instead of showing a printer icon under Printers and Faxes.

CAUSE

This issue is caused by an incorrect Device Stage package released by Microsoft and available between June 8 and June 22, 2010.

RESOLUTION

To resolve this problem, clear out the Device Stage Metadata Store and download new packages. To have us fix this problem for you, go to the "Fix it for me" section. If you’d rather fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix this problem link. Then, click Run in the File Download dialog box and follow the steps in this wizard.


Fix this problem
Microsoft Fix it 50527


Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD so that you can run it on the computer that has the problem.

Let me fix it myself

To fix this problem yourself, follow these steps:

1.       Open an elevated (Administrator) Command Prompt.

2.       Type del /s "%systemdrive%\users\%username%\AppData\Local\Microsoft\Device Metadata\*.*" and press Enter.

3.       Type Y to the Are you sure (Y/N) prompt and press Enter.

4.       You may need to type Y to confirm several more deletions, depending on the number of Device Stage packages currently on your computer. (all of them will be freshly downloaded by Windows)
 

These steps will delete the cache contents containing the incorrect package and prompt Windows 7 to redownload the appropriate packages with the corrrect Device Metadata.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2403006 - Last Review: August 16, 2011 - Revision: 3.4
APPLIES TO
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
Keywords: 
kbmsifixme kbfixme KB2403006

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