"The data file is damaged and Outlook is not able to import it" when importing .pst file from Outlook for Windows to Outlook for Mac 2011

Article translations Article translations
Article ID: 2403412
Expand all | Collapse all

SYMPTOMS

When you try to import an Outlook .pst file from a Windows-based computer in Microsoft Outlook for Mac 2011, you receive the following error message: 

The data file is damaged and Outlook is not able to import it.

CAUSE

Your Outlook for Mac 2011 setup does not include a Microsoft Exchange email account. 

RESOLUTION

Set up an Exchange account in Outlook, and then import the.pst file.
 

Properties

Article ID: 2403412 - Last Review: October 25, 2010 - Revision: 2.0
Keywords: 
dftsdahomeportal KB2403412

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com