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Check, Respond To, and Print E-Mail Messages

Article ID: 2403620 - View products that this article applies to.

SUMMARY

Each time you start up Outlook Express, it automatically retrieves new email messages and delivers them to your Inbox. And while Outlook Express is open, it periodically checks for new email. It takes no more than a couple of mouse clicks to check your email in any account—personal, Hotmail, work, and so on.

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MORE INFORMATION

Rummage through Your Inbox

To check your e-mail, go directly to your Inbox. There, Outlook Express tells you a lot about your messages before you even open them. For example, as you scan messages, it's easy to see which messages you haven't read (they're still highlighted in bold), which messages have attachments (look for the paper clip), and so on. The image below gives you some idea of how Outlook Express does this.

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Key to Inbox features

A[list of folders]The Folder list shows the different folders where messages are stored.

B. [Contacts]The Contacts list shows the names in your address book.

C. [bottom pane] The Preview Pane lets you glimpse your message.

D. [!] The exclamation mark shows that the sender deems this message to be important.

E. [paper clip] The paper clip indicates that a message has an attachment.

F. [icon with little returned arrow] An envelope with a return arrow indicates that a message has been responded to.

G. [unopened mail icon] A closed envelope and bold text indicates unopened mail.

H. [opened mail icon] An open envelope indicates opened mail.

Note: High priority mail (marked with a !) doesn't get to you or your recipient any faster. The exclamation point is simply a flag to the reader that the sender considers the message to be important.

Read E-Mail Messages

Click the Inbox in the Folder list, and double-click the message you want to read.

If you don't see the Inbox, on the View menu, click Layout, and then click Folder List.

Click the Previous button to read a message before (or above) the one you're reading.
Click the Next button to read a message after (or below) the one you're reading.

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Outlook Express e-mail navigation buttons

Reply to E-Mail Messages

In the message you want to reply to, do one of the following as shown in the image below:
- Click the Reply button to send a message just to the person who wrote you
- Click the Reply All button to send a message to the person who wrote you and everyone who received the e-mail (except those on the BCC line)
- Click the Forward button to send a message to someone who hasn't received it yet
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Add or delete names in the To and CC lines
Type your message
Click the Send button when you're finished

Send e-mail manually. For whatever reason, Outlook Express can't always send e-mail right away (For example, if you are working offline). In that case, you can take matters into your own hands, and click Send and Receive on the Tools menu. Outlook Express instantly sends any messages waiting in the Outbox.

Open an E-Mail Attachment

Open the e-mail message that contains the attachment
Right-click or double-click on the attachment, and do one of the following:
- Click Open to open the file
- Click Print to open the attachment and print it instantly
- Click Save As if you have any doubt about the reliability of the file.

In the Save As box, find the folder where you want to store the file, and click Save.

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Opening an e-mail attachment

Be careful. Outlook Express blocks certain types of attached files that could contain viruses. When you open the message, Outlook Express warns you that it "removed access to the following unsafe attachments." However, even under the protection of Outlook Express, unless you are expecting a file from someone, it's a good idea to save attachments to your hard disk so you can use your specialized anti-virus software to scan them before you open them.

Check a Web-based E-Mail Account

If you have a Hotmail account in addition to your standard e-mail account, Outlook Express handles both gracefully, each with its own set of folders.

When you are connected to the Internet, click the icon for the Web-based e-mail account in the Folder list.
Click the Inbox folder of that account to see your messages.

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Web-based e-mail account folders

Web-based e-mail account folders

Print E-Mail Messages

You can print a message that is either displayed in the preview pane or open in a separate window. You'll find that printing in Outlook Express is a familiar Windows experience. In the message you want to print, click the Print button, select the options you want, and then click OK.

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Print button on the Outlook Express toolbar

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