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Summary

This article describes the Microsoft Office Communications Server 2007 R2, Core Components issue that is fixed in the cumulative update for Microsoft Office Communications Server 2007 R2, Core Component that is dated November, 2010.

This article describes the following items about the update package:

  • The issues that the update package fixes.

  • The prerequisites for installing the update package.

  • Whether you must restart the computer after you install the update package.

  • Whether the update package is replaced by any other update package.

  • Whether you must make any registry changes.

  • The files that the update package contains.

INTRODUCTION

This cumulative update also includes the following previously released updates:

  • 2401878 Changes to the Response Group Service do not take effect after you install the Office Communications Server 2007 R2 cumulative updates that are dated July 2010

  • 2251446 An update is available to improve the logging capabilities in Office Communications Server 2007 R2

  • 978371 An offline certificate request is formatted incorrectly when you create the certificate request in Office Communications Server 2007 R2 on a computer that is running Windows Server 2008

  • 975894 Event ID 44031 for trusted domains is logged frequently in Office Communications Server 2007 R2

  • 972717 An Office Communications Server 2007 R2 update server does not return the information for the updates that are installed on the update server

  • 968882 Error message when you open an audit log file for Office Communications Server 2007 R2: "The process cannot access the log file because is being used any another process"

Resolution

Update package information

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

By contacting support

A supported hotfix is available from Microsoft. However, this hotfix is intended to resolve only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this update package.

Restart requirement

You may have to restart the computer after you apply this cumulative update.

Hotfix replacement information

This cumulative update replaces cumulative update 2407349.

  • 2407349 Description of the cumulative update for Office Communications Server 2007 R2, Core Components: September 2010

Registry information

To use one of the update packages in this package, you do not have to make any changes to the registry.

Update package installation information

To install this cumulative update, install the OCS2007-KB2404575-amd64-OCSCore.msp package on the following computers:

  • Office Communications Server 2007 R2 – Standard Edition Server

  • Office Communications Server 2007 R2 – Enterprise Edition Consolidated

  • Office Communications Server 2007 R2 – Enterprise Edition Distributed – Front End

  • Office Communications Server 2007 R2 – Enterprise Edition Distributed – Application Sharing MCU

  • Office Communications Server 2007 R2 – Enterprise Edition Distributed – Web Conferencing MCU

  • Office Communications Server 2007 R2 – Enterprise Edition Distributed – Audio Video Conferencing MCU

  • Office Communications Server 2007 R2 – Enterprise Edition Distributed – Web Components Server

  • Office Communications Server 2007 R2 – Edge Server

  • Office Communications Server 2007 R2 – Communicator Web Access

  • Office Communications Server 2007 R2 – Mediation Server

  • Office Communications Server 2007 R2 – Monitoring Server

  • Office Communications Server 2007 R2 – Administration Tools

An x86-based package is also available. Install the OCS2007-KB2404575-x86-OCSCore.msp package on the following computers:

  • Office Communications Server2007 R2 – Administration Tools - 32 bit

Note When you apply this cumulative update on servers that are running Windows Server 2008 and that have the User Account Control (UAC) enabled, make sure that you start the installation of the update (.msp) by using the elevated Command Prompt. To do this, follow these steps:

  1. Click Start, click All Programs, click Accessories, and then right-click Command Prompt.

  2. Click Run as administrator. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.

  3. At the command prompt, start the update (.msp).

Removal information

To remove this cumulative update, use the Add or Remove Programs feature in Control Panel.

Sometimes, you are prompted for the source CD when you try to uninstall the cumulative update. If this behavior occurs, insert the source CD or provide the path where the source files can be found.

File information

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to resolve the issues that are listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name

File version

File size

Date

Time

Platform

Deviceupdate.dll

3.5.6907.206

268,128

12-Nov-2010

15:34

x86

Interop.lctaskhandler.dll

3.5.6907.41

15,728

12-Nov-2010

15:34

x86

Lctaskhandler.dll

3.5.6907.83

2,052,960

12-Nov-2010

15:34

x64

Ocslogger.exe

3.5.6907.205

395,096

12-Nov-2010

15:34

x86

Ocstrace.dll

3.5.6907.205

531,800

12-Nov-2010

15:34

x64

Rtcsres.dll

3.5.6907.56

692,040

12-Nov-2010

15:34

x64

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updatesFor more information about the latest updates for Communications Server 2007 R2, click the following article number to view the article in the Microsoft Knowledge Base:

968802 Updates for Communications Server 2007 R2

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