You receive an "Outlook cannot perform your search" error message when you use the Find feature in Outlook

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Article ID: 240697 - View products that this article applies to.
This article was previously published under Q240697
WARNING: ANY USE BY YOU OF THE COMMAND-LINE SWITCHES PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides these command-line switches without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.
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When you use the Find feature in Outlook, you receive the following error message:
Outlook cannot perform your search. Outlook cannot display this view. The folder already exists.


A previously-defined Advanced Find has been saved and is now corrupted.


To resolve this problem:
  1. Quit and log off of Outlook.
  2. Click Start, click Run, and in the Open box type:
    outlook /cleanfinders
When you run Outlook with the /cleanfinders switch, it removes all saved searches from the mailbox.


For additional information about this and other command-line switches for Outlook 2000, click the article number below to view the article in the Microsoft Knowledge Base:
197180 OL2000: Additional Command-Line Switches
Outlook 98:
182112 OL98: Additional Command-Line Switches
Outlook 97:
156982 OL97: Additional Command-Line Switches


Article ID: 240697 - Last Review: October 25, 2007 - Revision: 5.7
  • Microsoft Outlook 97 Standard Edition
  • Microsoft Outlook 98 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft Office Outlook 2003
  • Microsoft Exchange Server 5.5 Standard Edition
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
kberrmsg kbprb KB240697

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