Article ID: 2410330 - Last Review: March 31, 2011 - Revision: 2.0

The EdgeTransport.exe process crashes if the pipeline tracing feature is enabled together with a redirect transport rule in an Exchange Server 2007 environment

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario in a Microsoft Exchange Server 2007 environment:

  • You enable the pipeline tracing feature for your email address on a Hub Transport server or on an Edge Transport server.
  • You send an email message to a recipient that has a redirect transport rule configured on a Hub Transport server for the recipient’s email address. This rule redirects all incoming email messages to another address.

In this scenario, the EdgeTransport.exe process crashes. Additionally, the following event is logged in the Application log:

Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <Process ID>, with parameters: E12, <Build Type>, <Version Number>, edgetransport, unknown, M.E.Transport, M.E.T.TransportMailItemWrapper.get_PipelineTracingPath, System.InvalidOperationException, 576, <Version Number>. ErrorReportingEnabled: False

Back to the top

RESOLUTION

To resolve this issue, install the following update rollup:
2530488  (http://support.microsoft.com/kb/2530488/ ) Description of Update Rollup 3 for Exchange Server 2007 Service Pack 3
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top

MORE INFORMATION

For more information about how to manage transport rules, visit the following Microsoft website:
How to manage transport rules (http://technet.microsoft.com/en-us/library/aa995961(EXCHG.80).aspx)
For more information about how to create a new transport rule, visit the following Microsoft website:
How to create a new transport rule (http://technet.microsoft.com/en-us/library/bb123927(EXCHG.80).aspx)
For more information about how to use the pipeline tracing feature, visit the following Microsoft website:
How to use the pipeline tracing feature (http://technet.microsoft.com/en-us/library/bb125198(EXCHG.80).aspxen-us/library/aa995961(EXCHG.80).aspx)
For more information about how to enable the pipeline tracing feature, visit the following Microsoft website:
How to enable the pipeline tracing feature (http://technet.microsoft.com/en-us/library/bb125018(EXCHG.80).aspx)
Back to the top
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Back to the top
Keywords: 
kbqfe kbfix kbsurveynew kbhotfixrollup kbexpertiseinter KB2410330
Back to the top