The slide show setting Show on, which permits you to present your presentation on a secondary monitor, is not saved in the presentation's Slide Show properties. You must reset the property every time you reopen the file and show it on a secondary monitor.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   ---------------------------------------------------
   08-Nov-2002  06:25  1,113,088  Powerpnt.msp
   08-Nov-2002  07:06  2,188,800  Powerpnt_admin.msp
				

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version     Size       File name
   --------------------------------------------------------
   30-Sep-2002  07:05  9.0.0.6926  4,255,796  Powerpnt.exe 
				

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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