FIX: The "Show on" secondary monitor slide show setting is not saved in PowerPoint 2000

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Article ID: 241277 - View products that this article applies to.
This article was previously published under Q241277
This article has been archived. It is offered "as is" and will no longer be updated.
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Symptoms

The slide show setting Show on, which permits you to present your presentation on a secondary monitor, is not saved in the presentation's Slide Show properties. You must reset the property every time you reopen the file and show it on a secondary monitor.

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   ---------------------------------------------------
   08-Nov-2002  06:25  1,113,088  Powerpnt.msp
   08-Nov-2002  07:06  2,188,800  Powerpnt_admin.msp
				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version     Size       File name
   --------------------------------------------------------
   30-Sep-2002  07:05  9.0.0.6926  4,255,796  Powerpnt.exe 
				

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 241277 - Last Review: October 24, 2013 - Revision: 2.0
Applies to
  • Microsoft PowerPoint 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbconfig kbopenfile kbslideshow kbfix kbbug KB241277

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