XADM: Exchange Server Becomes Unresponsive Approximately Every 24 Days

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Article ID: 241516 - View products that this article applies to.
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SYMPTOMS

Microsoft Exchange Server becomes unresponsive to Microsoft Exchange Clients approximately every 24 days.

CAUSE

The extensible storage engine (JET), which is the underlying storage mechanism for Exchange Server, is incorrectly updating a list of current pages in memory, resulting in a cross-linked list of pages.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Properties

Article ID: 241516 - Last Review: October 22, 2013 - Revision: 3.2
APPLIES TO
  • Microsoft Exchange Server 5.5 Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB241516

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