Article ID: 2415238 - Last Review: May 2, 2012 - Revision: 12.0

Color issues in the print preview of an image in Windows Photo Gallery in Windows Vista

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Diagnose and fix the problem automatically



Note If you would rather fix this problem yourself, go to the "Let me fix it myself" section.

Similar issues that the MATS package fixes

939395  (http://support.microsoft.com/kb/2425663/ ) An image and its background become yellow in Windows Photo Gallery in Windows Vista


For more information about other issues that the MATS package fixes, go to the "Other issues that the MATS package fixes" section.

SYMPTOMS

When you print preview an image in Windows Photo Gallery in Windows Vista, the colors of the image may be reversed. Additionally, the colors of the printout may also be reversed.

CAUSE

This issue occurs because the color profile is corrupted or misconfigured.

Let me fix it myself

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows


To fix this problem, locate the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{6BDD1FC6-810F-11 D0-BEC7-08002BE2092F}\<number>
Then, set the ICMProfiles registry value to sRGB Color Space Profile.icm for each number that is found in the registry subkey.

How the MATS package works to fix this problem

Click here to understand how the MATS package works to fix this problem

Other issues that the MATS package fixes

930097  (http://support.microsoft.com/kb/930097/ ) Computer is slow when Windows Photo Gallery displays TIFF images that do not fit into one page in Windows Vista
2415237  (http://support.microsoft.com/kb/2415237/ ) Can't preview pictures in Windows Photo Gallery in Windows Vista
938818  (http://support.microsoft.com/kb/938818/ ) Can't see pictures in a slide show in Windows Photo Gallery in Windows Vista
2009298  (http://support.microsoft.com/kb/2009298/ ) Can't download albums in Windows Live Photo Gallery after upgrading from Windows Vista to Windows 7
944221  (http://support.microsoft.com/kb/944221/ ) Windows Live Photo Gallery freezes or can't start
930102  (http://support.microsoft.com/kb/930102/ ) Image transition issues in Windows Photo Gallery in Windows XP or in Windows Vista
2425702  (http://support.microsoft.com/kb/2425702/ ) A screen saver that displays pictures stops working in Windows

APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
Keywords: 
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