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Dial-Up Networking Does Not Start
Article ID: 241886 - View products that this article applies to.
This article was previously published under Q241886
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(http://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
When you double-click the dial-up networking connection icon, or when you double-click the Make New Connection icon, the following error message may be displayed:
The following error may also be displayed when you try to run the Modem tool in Control Panel:
Dial-Up Networking cannot start. Restart your computer, and then try again. If the problem persists, re-install Dial-Up Networking.
TAPISRV caused an invalid page fault in module TAPISRV.EXE at 0167:00404a55.
This problem is caused by an incompatibility with Criss + Cross Plus v5.1.58 from Haynes and Company Inc.
To resolve this problem, contact Haynes software at 800-697-4550 to obtain version 5.2.3 or greater of Criss + Cross Plus.
To work around this problem, uninstall Criss + Cross Plus v5.1.58 using the Add/Remove Programs tool in Control Panel.
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