Dial-Up Networking Does Not Start

Article translations Article translations
Article ID: 241886
This article was previously published under Q241886
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
Expand all | Collapse all

Symptoms

When you double-click the dial-up networking connection icon, or when you double-click the Make New Connection icon, the following error message may be displayed:
Dial-Up Networking cannot start. Restart your computer, and then try again. If the problem persists, re-install Dial-Up Networking.
The following error may also be displayed when you try to run the Modem tool in Control Panel:
TAPISRV caused an invalid page fault in module TAPISRV.EXE at 0167:00404a55.

Cause

This problem is caused by an incompatibility with Criss + Cross Plus v5.1.58 from Haynes and Company Inc.

Resolution

To resolve this problem, contact Haynes software at 800-697-4550 to obtain version 5.2.3 or greater of Criss + Cross Plus.

Workaround

To work around this problem, uninstall Criss + Cross Plus v5.1.58 using the Add/Remove Programs tool in Control Panel.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 241886 - Last Review: November 2, 2013 - Revision: 2.0
Keywords: 
kbnosurvey kbarchive kbinvalidpagefault kbprb KB241886

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com