The MsExchangeTransport service stops when the Hub server occasionally stops handling the mail flow in an Exchange Server 2007 environment

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Article ID: 2418993 - View products that this article applies to.
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SYMPTOMS

In a Microsoft Exchange Server 2007 environment, the Hub server occasionally stops handling the mail flow. Therefore, the MsExchangeTransport service enters a stopped state. Additionally, an event that resembles the following is logged in the Application log:
Time: <date, time>
ID: 4999
Level: Error
Provider: MSExchange Common
Machine: SRV02007.service.local Message: Watson report about to be sent to dw20.exe for process id: 2952, with parameters: E12, c-RTL-AMD64, 08,02,0247,002, edgetransport, M.E.Transport, M.E.P.S.SmtpInServer.HandleConnection, System.NullReferenceException, 69f8, 29520, ErrorReportingEnabled: 29521

RESOLUTION

To resolve this issue, install the following update rollup:
2530488 Description of Update Rollup 3 for Exchange Server 2007 Service Pack 3

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2418993 - Last Review: March 31, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbsurveynew kbfix kbqfe kbhotfixrollup kbexpertiseinter KB2418993

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