Article ID: 242079 - View products that this article applies to.
This article was previously published under Q242079
When you attempt to add a printer to your Microsoft Windows NT-based computer, you may receive the following error message:
Operation could not be completed. The RPC server is unavailable.
This issue can occur if the Spoolss.exe and Spoolss.dll files are missing from the %SystemRoot%\System32 folder, or are damaged.
To resolve this issue: