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Article ID: 242191 - Last Review: January 25, 2007 - Revision: 1.3

Various Error Messages Caused By MTX or Matrix Virus

This article was previously published under Q242191
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854  (http://support.microsoft.com/kb/315854/EN-US/ ) Windows 98 and Windows Me Error Message Resource Center
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SYMPTOMS

You may experience one or more of the following symptoms:
  • When you start your computer, you may receive one of the following error messages:
    • Explorer caused an exception C06D007EH in module Sens.dll
    • Aoltray caused an Invalid Page Fault in Module Wsock32.dll at <memory location>
    • Spool32 caused an Invalid Page Fault in Module Spoolss.dll at 0167:7FACD02E
    • There is not enough memory to start Wsock32.dll
    • Waol has caused an invalid page fault in module Resource.dll
  • When you try to connect to the Internet, you may receive multiple error messages that are similar to the following error message:
    Msndc caused an Invalid Page Fault in Module Unknown at 0000:6003F400
  • When you attempt to start America Online (AOL) 5.0, you may receive the following error message:
    WAOL has caused an Invalid Page Fault in Module Wsock32.dll at <memory location>
  • When you attempt to run the Windows IP Configuration utility (Wmainipcfg.exe), you may receive the following error message:
    Winipcfg caused an invalid page fault in module Winipcfg.exe
  • When you attempt to start Microsoft Internet Explorer, you may receive the following error message:
    Iexplore caused a stack fault in module Wsock32.dll at 015f:75fa9c2f
  • When you start Internet Explorer, you may receive an error message that is similar to the following error messages:
    • Iexplore caused an Invalid Page Fault in module <unknown>
    • The web page you requested is not available offline.
  • When you start or shutdown your computer, attempt to start a program, or attempt to connect to the Internet, you may receive one of the following error messages:
    • Mtx_ caused an invalid page fault in module mtx_.exe
    • Iexplore caused a stack fault in module Wsock32.dll
  • You may be unable to use your anti-virus program.
  • You may be unable to connect to your anti-virus vendor's Web site.
  • You may be unable to update your anti-virus program.
  • When you start your computer, Internet Explorer may start, but may not connect, or you may receive a "The page cannot be displayed" error message.
  • When you attempt to start a program you may receive the following error message:
    Explorer caused an Invalid Page Fault in module Wfxseh32.dll

CAUSE

This behavior could occur if your computer is infected with the W95.MTX or Matrix virus, or a variant of this virus such as the W95.Oisdbo, W95.MTX.dr, W95.MTX (.dll), or W32/Apology-B viruses. This behavior could also occur if the Wsock32.dll file on your computer is damaged or missing.

RESOLUTION

To resolve this issue if the Wsock32.dll file is missing or damaged, please see the following article in the Microsoft Knowledge Base:
298436  (http://support.microsoft.com/kb/298436/EN-US/ ) Error Messages if Wsock32.dll Is Damaged or Missing
Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base:
49500  (http://support.microsoft.com/kb/49500/EN-US/ ) List of Antivirus Software Vendors

APPLIES TO
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
Keywords: 
kbenv kberrmsg kbinvalidpagefault kbprb KB242191

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