Windows 2000 Terminal Services Does Not Support Outlook Offline Storage

View products that this article applies to.

This article was previously published under Q242195

Expand all | Collapse all

SYMPTOMS

When you add a Microsoft Exchange server to a Microsoft Outlook profile, you are not prompted as to whether or not you travel with the computer. When you view or modify the properties for the Microsoft Exchange Server service, the Offline folder settings on the Advanced tab are not present.

Back to the top

CAUSE

This behavior occurs because Offline folders are not supported with Windows 2000 Terminal Services.

Back to the top

RESOLUTION

To add the Outlook Offline folder settings, uninstall the Terminal Services component in Windows 2000 by using the Add/Remove Programs tool in Control Panel.

Back to the top