Article ID: 242544 - Last Review: January 25, 2007 - Revision: 2.2 Cannot Keep Favorites with Automatic Configuration ScriptThis article was previously published under Q242544 SYMPTOMS
If you are using an automatic configuration script in Internet Explorer 5 and the script contains a "Delete Old Channels=1" entry, all entries in the Favorites folder may be deleted.
CAUSE
This problem occurs only if the Channels folder does not exist in the Favorites folder.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
267954
(http://support.microsoft.com/kb/267954/EN-US/
)
How to Obtain the Latest Internet Explorer 5.01 Service Pack
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 1. MORE INFORMATION
This fix is not included in Internet Explorer 5.01.
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