XADM: How to Make Administrative Groups/Routing Groups Containers Visible in Exchange System Manager

When you install the first Exchange 2000 Server computer in an Exchange Organization and use the Exchange System Manager to manage the server, no Administrative Groups container is visible even though the default First Administrative Group exists. To make the Administrative Groups container and its contents visible, you must follow the one-time process described in this article.

You must also follow these steps if you plan to create additional administrative groups because the Administrative Groups container must be visible to gain access to this option.

The steps below outline the process to make the Administrative Groups container and First Administrative Group visible.

1. In the Exchange System Manager, right-click the top-level node that represents the Organization container.
2. Click Properties.
3. On the General tab, of the Organization Properties page, select the Display Administrative Groups check box. As an option, also select the Display Routing Groups check box.
4. Click OK to accept the changes.
5. Click OK when you receive the message that you need to exit the Exchange System Manager for the change to be visible.
6. On the Console menu of the Exchange System Manager, click Exit to exit the Microsoft Management Console.
7. Start a new instance of Exchange System Manager to see the now-visible Administrative Groups container.
8. Click to expand the Administrative Groups container to see the First Administrative Group node.