"DNS Request Timed Out" Error Message When You Start Nslookup From a Command Line

Article translations Article translations
Article ID: 242906 - View products that this article applies to.
This article was previously published under Q242906
Expand all | Collapse all

SYMPTOMS

When you start Nslookup from a command line, the following error message may be displayed:
DNS request timed out

timeout was x seconds
Can't find server name for address xxx.xxx.xxx.xxx: Timed out
Default servers are not available
Default Server: UnKnown
Address: xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the Internet Protocol (IP) address of the host on which you are attempting to start Nslookup.

CAUSE

When Nslookup starts, it attempts to resolve the IP address of its host's DNS server to its fully qualified domain name (FQDN). If the DNS server does not respond or if the DNS server's reverse lookup zones do not contain a PTR record for the DNS server's IP address, the error message is displayed.

RESOLUTION

If the host is configured to point to itself for DNS name resolution, verify that the DNS service is starting without error and that a PTR record exists in the appropriate reverse lookup zone.

You can manually create the PTR record if your DNS server does not have dynamic updates enabled. If dynamic updates are enabled, you can create the PTR record by typing the following command at a command prompt:
ipconfig /registerdns

Properties

Article ID: 242906 - Last Review: March 1, 2007 - Revision: 3.3
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
Keywords: 
kbprb KB242906

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com