An update is available that updates the message of a retention policy in OWA for Exchange Server 2010

Article ID: 2431609 - View products that this article applies to.
Expand all | Collapse all


This article describes an update that you can apply to a Microsoft Exchange Server 2010 server to update the display message of retention policy settings in Outlook Web App (OWA).


To resolve this issue, install the following update rollup:
2608646 Description of Update Rollup 6 for Exchange Server 2010 Service Pack 1


When you configure a retention policy on a mailbox folder or mail items, the retention policy message in OWA differs from the one in Microsoft Office Outlook. This update contains the following improvements to the display message in OWA to make the display message consistent in OWA and in Outlook.
  • The following message is updated:

    This item will expire in <x> days. To keep this item longer, apply a different Retention Policy.

    After you apply this update, the message includes the retention policy name and the expiration date. The following information is added to the message:

    Retention Policy: Delete after <x> weeks (<x> weeks) Expires: <date>
  • After you apply this update, the retention policy name and the inherit relationship are displayed in the Use Folder Policy message of the subfolder.
For more information about retention policies, visit the following Microsoft website:
General information about retention policies


Article ID: 2431609 - Last Review: October 28, 2011 - Revision: 1.0
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2431609

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from