Article ID: 2431798 - Last Review: March 22, 2011 - Revision: 2.0 The mouse pointer is displayed as a black pointer in the Remote Desktop session to Windows 7 on a Windows Embedded CE 6.0 R3-based device
On This PageSYMPTOMSYou establish a Remote Desktop Protocol (RDP) connection from a Windows Embedded CE 6.0 R3-based device to a computer that is running Windows 7. After the Remote Desktop session is established, the mouse pointer in this session becomes corrupted and is displayed as a black pointer on the device. RESOLUTIONSoftware update informationA supported software update is now available from Microsoft as Windows Embedded CE 6.0 Platform Builder Monthly Update (October 2010). You can confirm this by scrolling to the "File information" section. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is as follows:Product version-yymmdd-kbnnnnnn-processor type
For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about how to obtain Windows CE Platform Builder and core operating system software updates:
837392
(http://support.microsoft.com/kb/837392/
)
How to locate core operating system fixes for Microsoft Windows CE Platform Builder products
PrerequisitesThis update is supported only if all previously issued software updates for this product have also been applied.Restart requirementAfter you apply this update, you must perform a clean build of the whole platform. To do this, use one of the following methods:
Update replacement informationThis update does not replace a previously released update.File informationThe English version of this software update package has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Installer filesCollapse this table
Files that are included in this software update packageCollapse this table
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
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