OLEXP: Uninstalling Internet Explorer 5.01 Removes Outlook Express

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Article ID: 243266 - View products that this article applies to.
This article was previously published under Q243266
This article has been archived. It is offered "as is" and will no longer be updated.
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
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SYMPTOMS

Uninstalling Microsoft Internet Explorer 5.01 or Outlook Express 5.01 may result in removing Outlook Express from the computer altogether.

CAUSE

If Outlook Express 4.x was not previously installed on the computer, there is no version of Outlook Express to revert to. Internet Explorer can revert from version 5.01 to version 5, but Outlook Express can revert from version 5.01 only to the last full version of Outlook Express that was installed. If Outlook Express 4.x was never installed, there is no full version to which Outlook Express can revert, causing Outlook Express to be removed entirely.

RESOLUTION

To work around this problem, reinstall Internet Explorer from the following Microsoft Web site:
http://www.microsoft.com/windows/ie/default.mspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 243266 - Last Review: February 28, 2014 - Revision: 3.0
APPLIES TO
  • Microsoft Outlook Express 5.01 Service Pack 2
  • Microsoft Outlook Express 5.01 Service Pack 1
  • Microsoft Outlook Express 5.01
Keywords: 
kbnosurvey kbarchive kbsetup kbprb KB243266

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