Cannot View Thumbnail Image

When you open a folder that is configured to show a thumbnail view of .jpg files, you may see an outline of the thumbnail and a small program icon where the image should be displayed.

This issue can occur if you uninstall Microsoft Photo Editor that is installed with Microsoft Office 97 Professional.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
To resolve this issue, use Regedit to associate the .jpg file extension in the registry:

1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and click the HKEY_CLASSES_ROOT\.jpg registry key.
3. Right-click the HKEY_CLASSES_ROOT\.jpg registry key, point to New, and then click Key. Name the new key ShellEx.
4. Right-click the ShellEx registry key that you created, point to New, and then click Key. Name the new key {BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}.
5. Click the {BB2E617C-0920-11d1-9A0B-00C04FC2D6C1} registry key that you created, right-click the Default value in the right pane, click Modify, and then type the following value data in the Value data box:
   {7376D660-C583-11d0-A3A5-00C04FD706EC}

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.