Error Message: Unable to Load the Dynamic Link Library: Msnp32.dll

Article translations Article translations
Article ID: 243431 - View products that this article applies to.
Expand all | Collapse all


When you start Windows, you may receive the following error message:
Unable to load the dynamic link library:


The system cannot find the file specified.

Some or all of the following feature is not available:

Microsoft Network
If you click OK to load Windows, the Network Neighborhood icon may be missing from the desktop and you may not be able to gain access to the network or any network resources.


This behavior can occur if the Msnp32.dll file is missing, corrupted, or not registered.


To resolve this behavior, extract a new copy of the Msnp32.dll file from the Windows installation media. For additional information about how to extract a file, click the article number below to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
If the behavior continues after extracting the file, remove and reinstall the Client for Microsoft Networks using the Network tool in Control Panel.


Article ID: 243431 - Last Review: June 19, 2014 - Revision: 2.0
Applies to
  • Microsoft Windows 95
kberrmsg kbfile kbprb KB243431

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from