FIX: Computer stops responding when you create a database that contains a FILESTREAM filegroup in SQL Server 2008 or in SQL Server 2008 R2 if a third-party mini-filter driver is installed

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Article ID: 2435404 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 or Microsoft SQL Server 2008 R2 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous Microsoft SQL Server 2008 or SQL Server 2008 R2 fix release
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SYMPTOMS

Consider the following scenario:
  • You install Microsoft SQL Server 2008 or Microsoft SQL Server 2008 R2 on a computer.
  • You install a third-party file system mini-filter driver on the system drive. For example, you install Kaspersky Internet Security 2010 or Kaspersky Anti-Virus 2010.
  • You create a database that contains a FILESTREAM filegroup on the system drive.
In this scenario, the computer stops responding intermittently.

CAUSE

The issue occurs because of a deadlock error.

SQL Server uses a mini-filter driver to interact with the registry keys. However, a deadlock error occurs if the interaction is intercepted by a third-party file system mini-filter driver.

RESOLUTION

Cumulative update information

SQL Server 2008 Service Pack 2

The fix for this issue was first released in Cumulative Update 4 for SQL Server 2008 Service Pack 2. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2527180 Cumulative update package 4 for SQL Server 2008 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2402659 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 2 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 2 hotfix to an installation of SQL Server 2008 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2008 R2

The fix for this issue was first released in Cumulative Update 6. For more information about how to obtain this cumulative update package for SQL Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
2489376 Cumulative Update package 6 for SQL Server 2008 R2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
981356 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 was released

SQL Server 2008 Service Pack 1

The fix for this issue was first released in Cumulative Update 13 for SQL Server 2008 Service Pack 1. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2497673 Cumulative update package 13 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 1 hotfix to an installation of SQL Server 2008 Service Pack 1. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

REFERENCES

For more information about the FILESTREAM storage, visit the following Microsoft TechNet website:
General information about the FILESTREAM storage

For more information about file system mini-filter drivers, visit the following MSDN website:
General information about file system mini-filter drivers
For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2435404 - Last Review: May 16, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Express
  • Microsoft SQL Server 2008 R2 Standard
  • Microsoft SQL Server 2008 R2 Workgroup
  • Microsoft SQL Server 2008 Developer
  • Microsoft SQL Server 2008 Express
  • Microsoft SQL Server 2008 Standard
  • Microsoft SQL Server 2008 Workgroup
Keywords: 
kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2435404

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