Article ID: 244158
When you start Internet Explorer 5, the File menu and the Tools menu may be missing.
This issue can occur if you set certain system policies. If you set the policy that restricts access to the Run command on the Start menu, the Tools option may disappear in Internet Explorer. If you set the policy that disable the File menu in Windows Explorer, the File menu in Internet Explorer also disappears.
If these options are missing in Internet Explorer, request that the appropriate policy be removed.
Article ID: 244158 - Last Review: June 19, 2014 - Revision: 2.0