Slow response working with WebDAV resources on Windows Vista or Windows 7

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Article ID: 2445570 - View products that this article applies to.
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SYMPTOMS

You are using Windows Vista or Windows 7 to access WebDAV resources. No proxy server is between your client machine and the WebDAV resource. You may experience longer than expected delays when:
  • Opening a WebDAV folder
  • Copying files to or from a WebDAV folder
  • Changing from one folder to another on the WebDAV folder

CAUSE

When WebClient issues a WebDAV command, it checks for a web proxy server before issuing each command. When Auto-Proxy detection is enabled and there is no proxy server in the environment between the client and WebDAV resource, WebClient waits for the timeout of Auto-Proxy detection. Command completion will take longer due the wait for the Auto-Proxy detection timeout.

WORKAROUND

Confirm that there is not a proxy server between the client and the WebDAV resource. If there is no proxy server involved, de-select Automatically detect settings in the LAN Settings for Internet Explorer:
  1. Start Internet Explorer.
  2. Click Tools, and then click Internet Options.
  3. Click the Connections tab, and then click LAN Settings.
  4. De-select Automatically detect settings.
  5. Click OK and test functionality.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2445570 - Last Review: April 4, 2011 - Revision: 6.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate Beta
Keywords: 
kbwebdav KB2445570

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