FIX: Server response is very slow when you use the Transaction Integrator Manager MMC snap-in to add a new TI object in a Host Integration Server 2010 environment

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Article ID: 2446516
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SYMPTOMS

In a Microsoft Host Integration Server 2010 environment, you try to add a new Transaction Integrator (TI) object to the TI Manager. When you use the TI Manager Microsoft Management Console (MMC) snap-in, it may take 2 minutes for the MMC snap-in dialog box to open.

Additionally, CPU and memory usage for this MMC snap-in increases by 50 percent. Therefore, the response of the server is very slow.

When you repeat the procedure to add TI objects several times, you receive the following error message:
An error occurred in CHipCommandContainer::RemoveAll

(5014) Error executing Stored Procedure “CheckWriteMode”, Transaction (Process ID 53) was deadlocked on lock resources with another process and has been chosen as the deadlock victim.

Rerun the transaction.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/? ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Host Integration Server 2010 installed to apply this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For Host Integration Server 2010, 32-bit Edition
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File nameFile versionFile sizeDateTimePlatform
Hipadmin.dll8.5.4253.2206,67224-Nov-201023:25x86
Hipadminclasses.dll8.5.4253.2636,76824-Nov-201023:25x86
Hipobjects.dll8.5.4253.21,271,64024-Nov-201023:25x86
For Host Integration Server 2010, 64-bit Edition
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Hipadmin.dll8.5.4253.2285,00824-Nov-201023:30x64
Hipadminclasses.dll8.5.4253.21,155,424 24-Nov-201023:30x64
Hipadminclasses.dll8.5.4253.2636,768 24-Nov-201023:30x86
Hipobjects.dll8.5.4253.22,206,04024-Nov-201023:30x64
Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2446516 - Last Review: January 22, 2011 - Revision: 1.0
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbprb kbsurveynew kbbug KB2446516

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