An Office Communications Server 2007 R2 application sharing session is disconnected with an external user

Article translations Article translations
Article ID: 2448003
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • A Microsoft Office Communicator 2007 R2 user creates a conference and invites an external user to join this conference.
  • The external user joins this conference.
  • The Office Communicator 2007 R2 user shares an application to the conference.
In this scenario, the external user is disconnected from the application sharing session.

CAUSE

This issue occurs because the Multipoint Conferencing Unit does not add the conference URI in the contact header. This behavior causes the session to expire. Therefore, the Multipoint Conferencing Unit disconnects the application sharing session with the external user. 

RESOLUTION

To resolve this problem, install the following cumulative update:
2291724 Description of the cumulative update for Office Communications Server 2007 R2, Unified Communications Managed API 2.0 Core Redist 64-bit: November 2010

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2448003 - Last Review: November 19, 2010 - Revision: 1.0
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew kbhotfixrollup KB2448003

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com