The computer screen turns off during a video call in Office Communicator 2007 R2

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Article ID: 2449146 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • On a computer that is running Windows 7 with Microsoft Office Communicator 2007 R2 installed, you configure the display to turn off if the computer has not been used for some time, or you enabled the screen saver.
  • You use Office Communicator 2007 R2 to make a video call.
  • You have no other computer activity other than your video call.
In this scenario, the computer screen turns off, or the screen saver starts. 

RESOLUTION

Install the following cumulative update:
2291453 Description of the cumulative update package for Communicator 2007 R2: November 2010

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2449146 - Last Review: December 17, 2010 - Revision: 3.0
APPLIES TO
  • Microsoft Office Communicator 2007 R2
Keywords: 
kbqfe kbsurveynew kbexpertiseinter KB2449146

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