After you install Microsoft Office 2000 in Windows 2000, you may receive the following error message in certain situations and custom installations when you attempt any printing action:
The Print Subsystem is unavailable.
Also, printers in the Printers folder may display an "Unable to connect" status.
Back to the top
This behavior occurs because Office 2000 Setup stops the print spooler at certain points during the installation process. When the fax driver for Microsoft Outlook 2000 is installed, the spooler is stopped and may not be restarted.
Back to the top
To resolve this issue, start the print spooler. To do so, type
net start spooler at a command prompt, or start the service under
Services in Computer Management.
Back to the top
Microsoft has confirmed that this is a problem in Microsoft Office 2000.
Back to the top