Article ID: 245014 - Last Review: November 1, 2006 - Revision: 1.1

STOP 0xC0000263 Driver Entry Point Not Found Occurs on Startup

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SYMPTOMS

When you try to start a computer running Microsoft Windows NT Server 4.0, you may receive the following error message:

STOP 0xC0000263 Driver Entry Point Not Found \SystemRoot\system32\drivers\driver name

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CAUSE

This behavior can occur if there is a version mismatch between the driver that is attempting to load and the Windows NT kernel, or if the driver is damaged.

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To resolve this issue, install a parallel installation of Windows NT Server 4.0, and then copy the driver from the parallel installation to the original Windows NT installation, or use an Emergency Repair Disk (ERD) to restore the system files of the original installation.

IMPORTANT: If you use an ERD to restore the original files, replace only the system files. Do not replace any portion of the registry during the emergency repair process.

For additional information about using an ERD, please see the following articles in the Microsoft Knowledge Base:

103280 (http://support.microsoft.com/kb/103280/EN-US/ ) Using an Emergency Repair Disk Created by Windows NT

129037 (http://support.microsoft.com/kb/129037/EN-US/ ) Windows NT 3.5x and 4.0 Emergency Repair Process

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