Article ID: 245110 - View products that this article applies to.
This article was previously published under Q245110
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When you try to upgrade your version of Microsoft Internet Explorer by using the Microsoft Internet Explorer 4.0 installation CD-ROM or the installation files downloaded from the Web and you initially installed Internet Explorer when you installed Microsoft Windows NT Server 4.0, Terminal Server Edition, you may receive the following error message:
You may receive additional error messages stating that Setup has not installed the following components:
Internet Explorer Installation is Incomplete
Also, when you restart your computer, you may receive the following error message while Internet Explorer is initializing:
Internet Explorer Direct Animation
Internet Explorer Classes for Java
Unable to install java packages from D:\WTSRV\Java\Classes\Win32ie4.cab, the system cannot find the file specified.
This behavior can occur if you do not use the Add/Remove Programs tool in Control Panel to upgrade Internet Explorer.
To resolve this issue, use the Add/Remove Programs tool to remove your current version of Internet Explorer, and then install Internet Explorer 4.0: