Article ID: 2461537 - Last Review: March 31, 2011 - Revision: 2.0

The Microsoft.Exchange.Search.ExSearch.exe process consumes 100% CPU after you apply Update Rollup 1 or Update Rollup 2 for Exchange Server 2007 SP3 on the passive node of a SCC

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

You apply Update Rollup 1 or Update Rollup 2 for Exchange Server 2007 Service Pack 3 (SP3) on the passive node of a single copy cluster (SCC). In this scenario, the Microsoft.Exchange.Search.ExSearch.exe (Microsoft Exchange Search Indexer) process consumes 100% of CPU resources and many UDP ports. During this time, the Microsoft Exchange Replication Service service and Cluster Service service cannot start, and you receive the following error message:
Win32Exception: There are no more endpoints available from the endpoint mapper
Note This issue only occurs when the Microsoft Exchange Search Indexer service is started before the Microsoft Exchange Replication Service service and Cluster Service service are started.
Back to the top

CAUSE

This issue occurs because an exception occurs in the Microsoft.Exchange.Search.ExSearch.exe process.
Back to the top

RESOLUTION

To resolve this issue, install the following update rollup:
2530488  (http://support.microsoft.com/kb/2530488/ ) Description of Update Rollup 3 for Exchange Server 2007 Service Pack 3
Back to the top

WORKAROUND

To work around this issue, set the startup type of the Microsoft Exchange Search Indexer service to Manual. Or, you can set the Microsoft Exchange Search Indexer service as a dependency of the Cluster Service service.
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top

MORE INFORMATION

For more information about single copy clusters, visit the following Microsoft website:
General information about single copy clusters (http://technet.microsoft.com/en-us/library/bb125217(EXCHG.80).aspx)
Back to the top
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 3, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Back to the top
Keywords: 
kbqfe kbfix kbsurveynew kbhotfixrollup kbexpertiseinter KB2461537
Back to the top