FIX: Error message when you use a Windows SharePoint Services adapter send port to resume sending suspended messages in BizTalk Server 2009: "Root element is missing"

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Article ID: 2462241 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • On a computer that is running Microsoft BizTalk Server 2009, you create a send port that uses Windows SharePoint Services to send messages to a computer that is running Microsoft SharePoint Server. 
  • You enable the ordered delivery option on the receive location.
  • While the web services on the computer that is running Microsoft SharePoint Server are offline, messages arrive at the send port and are suspended.
  • The web services come back online, and you try to resume sending the suspended messages in BizTalk Server. 
In this scenario, the suspended messages cannot be delivered. Additionally, you receive an error message that resembles the following:

Root element is missing

CAUSE

This issue occurs because of an error in the Windows SharePoint Services adapter.

RESOLUTION

The hotfix that resolves this problem is included in cumulative update package 1 for BizTalk Server 2009. For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2429050 Cumulative update package 1 for BizTalk Server 2009
For more information about BizTalk Server hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
2003907  Information about BizTalk Server hotfixes

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Windows SharePoint Services support in BizTalk Server, visit the following Microsoft Developer Network (MSDN) webpage:
Windows SharePoint Services Support in BizTalk Server

Properties

Article ID: 2462241 - Last Review: December 8, 2010 - Revision: 1.0
APPLIES TO
  • Microsoft BizTalk Server 2009 Branch
  • Microsoft BizTalk Server 2009 Developer
  • Microsoft BizTalk Server 2009 Enterprise
  • Microsoft BizTalk Server 2009 Standard
Keywords: 
kbqfe kbfix kbupdate kbexpertiseadvanced kberrmsg KB2462241

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