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Troubleshooting STOP 0x9F Error Messages in Windows
Article ID: 246243 - View products that this article applies to.
This article was previously published under Q246243
NoticeThis article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center
(http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fwin2000)is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy
You may receive a "STOP 0x0000009F DRIVER_POWER_STATE_FAILURE" error message in Windows.
This behavior occurs when drivers do not handle power state transition requests properly. The error message most often occurs during one of the following actions:
To prevent the error message from occurring, update or remove the offending driver. This behavior is not limited to device drivers; it can also occur with file system filter drivers (for example, drivers installed by an anti-virus, Remote Control, or backup program). To isolate the driver that is causing the problem, use the following steps: