When a network projector is connected to a Windows 7-based computer, some desktop areas are not displayed

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Article ID: 2462622 - View products that this article applies to.
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SYMPTOMS

When you connect a Windows 7-based computer to a network projector, parts of the desktop may not be forwarded to the network projector. 

For example, the Start
Collapse this imageExpand this image
VistaStartButton
 button may be displayed as a black square on the network projector. 

CAUSE

This issue occurs because Windows 7 does not switch modes correctly when the screen resolution and color depth settings are changed.

WORKAROUND

Move the pointer over the areas that are displayed incorrectly. 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 2462622 - Last Review: December 28, 2011 - Revision: 5.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Enterprise E
  • Windows 7 Enterprise N
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Home Premium E
  • Windows 7 Home Premium N
  • Windows 7 Professional
  • Windows 7 Professional E
  • Windows 7 Professional N
  • Windows 7 Ultimate
  • Windows 7 Ultimate E
  • Windows 7 Ultimate N
Keywords: 
KB2462622

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