USB Printers Not Detected When You Start Windows

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Article ID: 246354 - View products that this article applies to.
This article was previously published under Q246354
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

When you delete a USB printer from the Printers folder in Windows, the printer may not be redetected when you restart the computer.

CAUSE

This issue can occur if there are entries in the registry that indicate the printer is still installed.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue, use the Add/Remove Hardware tool to remove printers or use Registry Editor to delete the registry entries for the specific printer in the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBPRINT

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 246354 - Last Review: March 1, 2007 - Revision: 3.2
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
Keywords: 
kbenv kbprb kbprint KB246354

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