Article ID: 246396
This article was previously published under Q246396
This article has been archived. It is offered "as is" and will no longer be updated.
When you start Outlook Express, the start-up informational pane may be completely blank.
This issue can occur if Active scripting has been disabled for the Internet zone, regardless of which zone Outlook Express is configured to use for security.
To resolve this issue, re-enable Active Scripting for the Internet zone:
Contact us for more help
Connect with Answer Desk for expert help.